WOW LOGISTICS

Company Profile
Warehousing of Wisconsin, or WOW Logistics, is a nationally recognized leader in the
third-party logistics industry. In addition to public and contract warehousing, WOW offers a vast array of value-added solutions including Transportation Management Solutions, Cheese Financing Programs, and Build-to-Suit options. WOW, distribution centers provide multi-temperature dry, refrigerated and freezer storage.

Challenge
The lack of integration motivated WOW Logistics to search for a new solution that was less cumbersome than their previous system. They were maintaining three separate databases which did not always integrate cohesively. Reporting was a challenge as well as valuable customer service. After meeting ECI at a Human Resource conference, WOW reviewed ECI among other vendors. Other options proved too similar to WOW’s existing vendor, and when the time was right for them to make the switch to a fully unified system, ECI was there to provide WOW an optimal HR software solution.

Solution
WOW Logistics converted to ECI in the middle of fourth quarter, 2012. With 186 employees and 13 different facilities in three different states, they had an aggressive target date. WOW also wanted quick go-live turn around. ECI worked quickly and diligently to help achieve WOW’s goal and ensure there were no gaps in the transition, eliminating any fears and issues that may have occurred. ECI’s Implementation Team delivered and WOW was able to continue operations.
As part of ECI® Empower HCM, Empower Self-Service was much needed to streamline communication to enhance their documentation and productivity. Wow employees can now make appropriate changes themselves. In turn, the HR department has more accurate reporting, and administrative workload is reduced allowing for more focus on strategic HR initiatives. The adaptation has since eliminated a majority of their paper processing and even telephone communication. By converting to ECI® Empower, they’ve integrated their human resource and payroll departments so that all data management can communicate accurately, leaving no room for manual errors and increasing time efficiency.

Unexpected Benefits
WOW Logistics added the ECI Empower Applicant Tracking Solution, enabling them to recruit and hire the most qualified candidates to fill any open positions they may have within the organization at all locations. The solution has helped in applicant search correspondence and even requisition management which proved to save time and costs.

Highlights
WOW can now provide their accounting department with access to only the reports they need to run. They can process those reports on their own time, saving the human resource department additional steps compared to previously having to run several reports and email them to the accounting department. Information is stored in one database, and features within Empower communicate seamlessly with one another.

WOWLogistics logo

Headquarters
Appleton, WI

Locations
13 Locations
186 employees

Primary Business
Storage & Logistics

HR Challenges
Unifying HR, Payroll,
Reporting and
Customer Service